I have been on several forums of late where the topic of customer service has been including at length in discussions. Most of the conversations were about big business and their lack of customer service but what about us little guys (and gals). So I want to share this story. I have a weekend place that we go to in a very rural area. There is one grocery store in the town and yes it is locally owned. You certainly could travel to other larger areas for the big box chains or even shop before you arrive but here is [...]
Professional web site evaluation
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Recently I took advantage of an offer to have an evaluation of My Office Assistant website. My reasoning was two fold, the first is that I am going to be doing a site redesign to incorporate some new service offerings and hone the ones that I am offering. The second was that while I was happy with my site, I thought it was missing something and could not figure out what. Well I was so right about the second and as I got into my consultation I soon discovered that I had designed my site from my perspective and not the client. [...]
Ethics and Integrity in Your Business
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A question was posed on one of the forums that I participate in about the ethics of colleagues in the VA industry. It did not take me long to devise a response and now I would like to share it with you. I will start by saying that integrity, honestly and confidentiality are highest on my list of best business practices. There is no room for compromise on these values and this is the decision I make on working with others as well. I actually started many years ago through freelance and telecommuting when it was a new concept. There [...]
Dealing With The Anxieties And Stresses Of Managing Your Own Business
I was contacted by Stanley Popovich about providing a guest post about dealing with stress. Stanley is author of “A Layman’s Guide to Managing Fear Using Psychology, Christianity and Non Resistant Methods”. After reading the article I thought it had some good points and therefore would like to share it with each of you. I certainly agree with Stanley’s point of assigning tasks to others, after all that is the focus of My Office Assistant. I hope that you enjoy Stanley’s article as well. Dealing with The Anxieties and Stresses of Managing Your Own Business Owning a small or large [...]
New Direction
As you can see from the infrequent posts that blogging consistently is not on my top to-do list. I did post Part Three in Starting my Business series because I told you I would and had it written. I am going to change my focus now and I hope you continue to join me as I offer tips, information and general discussion on being a Virtual Assistant. I will offer information on organization, small business, what my industry can do for the entrepreneur and whatever else I can think of. Thanks for bearing with me while I redirect my focus [...]
