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Archive for Small Business

Not a QuickBooks user?

Monday, August 9th, 2010

I have a few clients who are in need of bookkeeping support but just do not want to use QuickBooks.  Now I am a QuickBooks user, have been for years, and there is a lot I like about it.  But I understand there are those who do not like the program or just do not want to take the time to learn it.  So off I went in search of alternatives.  One great one I came up with was Outright, a free online bookkeeping program that is simple and straight forward.

According to their site, Outright is explained:  “Outright records your income and expenses automatically, categorizes the transactions to maximize deductions, and prepares your estimated and end of year taxes, so you can get back to the work you love.” After reviewing the site, I decided to put it to the test so I could recommend it to those in need.  Here is my findings:

LIKES:

First is the sync function.  Outright will import your Paypal and Merchant accounts, along with a few banks and Freshbooks, into your account.  And better yet, it’s smart feature will determine categories for those vendors that you use again and again.

Then there are the categories.  Each category is matched to a line on your end of year Schedule C tax form.  Now if you like to more specific, you can add your own categories and there is a “Not Sure” that you can choose to let your accountant determine these expenses.

Track 1099 for contractors and freelances.  At the end of the year, send out your 1099′s with ease as this category keeps track of your contractors.  There is an area to record W-9 details for those that you will need to issue for at year end.  There is also a section that briefly explains what a 1099 is and why as a business owner you may need to issue one.

Know your net profit.  At the top of your dashboard is an area where Outright calculates what you profit for the year is.  Know what you are doing right or wrong financially at the drop of a hat.  However keep in mind, your records need to be up-to-date to be accurate, and it is great to see when all your hard work is paying off.  This area can also give you an estimated tax payment due.  When you pay your quarterly taxes, you will know how much you will need to send.  Never overpay or underpay again.

Share your account.  You can easily share your account with your accountant or bookkeeper and still be able to make up-to-the-minute changes in your account without it affecting your records.  I do like that the shared access allows you to keep control but still employ help to keep your financial records in order.

DISLIKES:

No built-in billing.  There is an income section and Outright does sync with Freshbooks, however there is no invoicing program.  I went to BillingBoss to try that service as well but I wish it would be integrated to make it one complete package.

Cash business is assumed.  Most small businesses do operate on a cash-basis so this is not a big dislike.  However, being a QuickBook user, I got used to my Accounts Receivable account and miss being able to take a look at what is still outstanding and I need to collect on.  Now I know that this is what the billing program is for but again, I like it in one neat tidy package.

So bottom line here, if you are looking for a free easy to use program to keep track of your profits, Outright may be for you.  Also, if you are looking for a bookkeeping program to share with your virtual bookkeeper that you have instant access to, then Outright is for you.  If you are a big user of PayPal, Etsie, Ebay or Freshbooks, then this program is certainly designed for you.  However, remember your records are only as accurate as what is imported into them.

Next up, BillingBoss.  Is this the missing piece.

All the best,

Lee Drozak ~ My Office Assistant

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Hey I Need a Vacation

Thursday, July 22nd, 2010
A True vacation spirit
Image by Kenzoka [Insearch for a new cam] via Flickr

Being a small business owner, it is tough to completely break away. Even though I do vacation, I really do not stop working. Part of my luggage includes the laptop, the air card, the portable scanner, headphone and mic and some other little goodies. Can you hear my husband’s sigh? Does this sound familiar?
Just recently I was attending an event and this very subject came up. Most of us had not had a non-working vacation in years. Some attended conferences and took the family, instant vacation. Some where like myself bringing the whole office with them. And other just simply did not take the time to break away.

One of the women at the table very boldly stated, “Everyone needs a vacation whether it be 3 days or 3 weeks. You need time to recharge, rejuvenate and recharge. This will make you more productive. Disconnect and be aware of your surroundings.”

Wait did she just say disconnect. Was I hearing her correctly? Now I do disconnect at least one day a week, usually on the weekend. Well not really disconnect as I do at least check emails and my Google Reader. So this weekend I am actually going to go away, sans computer and cell phone (not that this is a biggy since I am forever forgetting it).

Could you do the same? Will I survive? Stay tuned.

All the best,

Lee Drozak, Owner My Office Assistant

Lee Drozak, Owner My Office Assistant


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How is your 60-second commercial?

Sunday, March 21st, 2010

I belong to Virtual Assistant Forums, who is ready to begin celebrating their 3rd year of virtual existence.  To celebrate  a week of activities and special happenings will be going on at the forums.  One such event is a contest for the best 60-second commercial or as properly known,  VAF Bash Elevator Speech Contest. As one of the committee members, we had decided to produce videos to get the party started and give some inspiration to the other members.  I was a little reluctant at first.  Not because it was my commercial, which I have given tons of times, but because it was on film.  For the world to see!

After completing the video I posted to the Forums.  I was challenged to live outside my comfort level and share myself with others. While I got over my being on film fears, I was also inspired to make additional videos.  For these reasons I am thankful that I took up the challenge.  It allowed me to use my creativity to get my message across, tweak my speech and think of new ways to present myself to the world.

Even if you have a rock solid commercial, you should make a little recording to see how others view your speech.  Doing this exercise may help and it may not, but it will certainly give you insight on how you are viewed by others as you present your business.  Feel free to post you links should you too decide to take up this small challenge.  In the meantime, here is my elevator speech so that you can see how I did.

All the best,

Lee Drozak, Owner My Office Assistant

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Creating a Facebook Page

Saturday, February 27th, 2010

I have been asked lately to present to some local groups on creating a Facebook fan page and why you would need one.  So instead of writing out all the step by step directions, I put together this handy 5 minute video that will walk you through the beginning steps of creating a fan page.  Keep in mind that you can create as many pages as you would like however you need to be able to maintain them so do not go crazy just because you can.  Also, this is just a how to on creating.  Look for future video shorts on administration, custom profile pictures, creating a custom tab using FBML and some other uses of your fan page.

Click on the ScreenCast to start the video

Good luck on creating your own Facebook Fan Page.

All the best,

Lee Drozak, Owner My Office Assistant


Bad PR, Social Media and Kevin Smith

Monday, February 15th, 2010
Image representing Twitter as depicted in Crun...
Image via CrunchBase

I have been following the Kevin Smith/Southwest debacle because it is what is happening in the Twitter universe.  I have been asked who do I think is right and quite frankly I have no opinion.  Why, because I am not sure of all the facts despite all the comments being tweeted.  What I do know is that this sure puts customer service and bad PR into a whole new realm.  Regardless of the reasons that Kevin Smith was removed from the plane the fact remains that he was savvy enough to share it easily with the world.  And then Southwest was able to respond as quickly.  This whole conversation gives great reason that all businesses should become social media savvy.

What I do not agree with is the way Southwest handled the written apology to Mr. Smith via a post “No So Silent Bob” on their blog.  It was great that they gave a public apology but then they proceeded to outline the situation and why they felt they were correct in removing him from the plane.  They should have said, we have a policy, we stand by it, it caused an unfortunate situation and we apologize for the inconvenience to Mr. Smith.  By addressing all the details, makes that apology seem less than sincere and as if it was more of a PR positioning than an apology.

This brings up two great points for all business owners, large and small.  First, you need to know the working of social media and reputation management.  You should be familiar with the platform and when to address the situation, good or bad.  Second, you should know the rules of protocol and etiquette.  Especially, how to give a proper apology and when to apply common sense rules to certain situations.

I would love to know your comments on reputation management and the business rules of protocol and etiquette.

All the best,

Lee Drozak, Owner My Office Assistant

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Virtual Assistant Forum Blog Post Winner

Monday, February 8th, 2010

I belong to Virtual Assistant Forums which is a wonderful support group and resource provider for all things Virtual Assistant.  The information shared there does not just benefit virtual assistants, but small business members as well.  There are many threads and discussions about best business practices, resources, how to work with a virtual assistant and so-on.  Of the great services that VAF provides, it allows you avenues to build on your skills.  One such area is a blog area and they run a monthly blog challenge. The way it works is that you join the group, receive the monthly topic and post.  All posts for the month are judged by a VAF member and the person who meets the criteria wins.  Which in January was me!

The January topic was If you could meet anyone from the past or present or future who would that be and why? This was a tough one because there are so many people that I would love to meet.  However in the end I chose my mother-in-law and if you would like to know why you will need to read it here.

Thank you to VAF for allowing me to be creative, build on my blogging skills and be part of a great like-minded community.  If you are a virtual assistant, aspiring virtual assistant, small business owner or someone who just loves great resources, be sure to check out the Virtual Assistant Forum community.  There is no need to register for any of the public areas and lurkers are always welcome.

All the best,

Lee Drozak, Owner My Office Assistant

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January is National Get Organized Month

Thursday, January 28th, 2010
Windows Live Calendar

Image via Wikipedia

How appropriate that the first month of the year focuses on getting yourself organized?  And why am I writing about it at the end of the month?  I am writing about it now, because at the beginning of January we are all worried about setting goals, resolutions and regrouping after the holidays.  Now that each of us has had a chance to gather our thoughts and get it together here are a few things that can help you get organized and stay organized.

Email – First, if you are checking your email more than 3 to 4 times a day, you are really wasting valuable production time.  Now for the real tip.  One message should not be read more than two times.  The first should be to categorize it (and if you have rules in place then this step will be done for you).  Second it should be to take an action: Do it, Delegate It, Delete It or File it.  This will keep you inbox manageable and allow you to stop wasting time reading a message over and over again.

Schedule – Having a schedule will allow you to say no to those time sapping tasks and people.  Being accountable for your day will allow for less distractions and activities that just seem to pop up.  It also allows you an excuse for those friends and acquaintances who need a small favor from you.  When you are working from appointments you are more apt to stick to your schedule and boost your overall productivity.

Work on your personal life – If you are disorganized personally then you will be disorganized professionally.  Take some time to tackle the clutter in your home, get an exercise program in place, set a standing date for a friends night out.  If you feel you cannot do it alone, get professional help.  Hire an organizer, personal trainer or find someone to make your reservation and confirm the appointment on your schedule.

Do for you – I have some great systems of organization in place and love to share them with everyone, however they are not for everyone.  When you do something that is out of your norm and not comfortable, you are not going to stick with it.  Do what you like and works for you not what everyone else is doing.

I could go on and on with tips and tricks of what works for me, but these are my top suggestions.  What is it that works, or does not work, for you during the last days of Get Organized month?

All the best,

Lee Drozak, Owner My Office Assistant

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What free resources do you regulary use in your business?

Tuesday, January 12th, 2010

Don’t you just love open source software and applications?  I do and I use some awesome programs daily at My Office Assistant.  Here are my top five.  Let’s see what you can add to my list.

  1. WordPress.org - I use wordpress.org to power my web site and blog.  The best part for me is that I can update my content and look anytime from anywhere.  This is my third overall change to my website as I went from traditional html/css to a WordPress themed site.  Now I can easily make the changes I need and if I tire of the look of my site I simply only need to change the theme and apply to the pages.
  2. Fences (by Stardock) – This nifty desktop program has been a staple of mine for a while now.  I have written about it before and will continue to do so.  I like to keep all things organized, neat and tidy including my desktop.  Fences allows you to group shortcuts and icons in areas on your desktop.  I have fences form programs, clients and documents.  Better yet with a simple click of the mouse you can hide you icons for tasks such as screen sharing.
  3. Google Voice – I started using Google Voice because I live in a remote area and well we just don’t have telephone voicemail capabilities on your land line.  So for my business line, if I were on a call my client would get a busy signal.  Enter Google Voice which allows me  the capability to set up a voice mail system as well as fowarding my calls.  If I am on the road, I simply need to check an option and my phone now goes to me cell instead of my land.  All while keeping my original voice mail system in tact.  I also get email notices when a new message is received.  The only con to this is the voice to text recognition program needs some work as I cannot often rely on what the text version reads.
  4. DimDim – Online meeting and webinar program that I use regularly for group meetings.  While I am currently using the free version, as I progress with my webinar offerings I will move to the Pro version.  However if you are looking for a great free resource to conduct collaborative meetings this is the choice I made.  You have the capability to screen share, upload presentations, white board and website viewing.  Best of all, you can change presenters so that anyone in on the meeting can express their thoughts and share their information.
  5. Wisemapping – I find that mind mapping (or visual brainstorming) is helpful to me as I think through a process or project.  Wisemapping is a wonderful open source program that have all the capabilities I need and more.  Best yet, you can print and share you mind map for others to see and work with you as you progress through your thought process.

So you see I am all about bootstrapping and taking advantage of all the great resources available to small business owners.  Sifting through them to find the great versus the okay are another issue.  I find that by giving you my top five, you may also find a program to help your business.  Feel free to add your own as well.

All the best,

All these business cards, now what?

Wednesday, January 6th, 2010
Business Cards Alma Grid Project
Image by *bene* via Flickr

One of my goals for 2010 is keeping myself organized.  A stumbling block for most, is all the business cards that are accumulated over a week of networking.  I will share with you my procedure with hopes that it will help you reign in your stack of cards as well.

First, when at an event I separate out those who I want to contact immediately or who have a serious inquiry about my services.  This way when I get home from the event ,  I then have what I need handy to make my follow-up contact.  Immediately after returning from the function, I touch with those who I have separated out and review the others to see if there are contacts that will compliment my services.

Next, and usually at the end of the week, I scan all my cards so that I have an electronic copy and can easily import into my master contacts file.  After scanning my cards I then put most in a card book that I carry with me.  My book allows me easy access to information for those contacts I met whom I can refer.  By scanning for myself I do not have to worry about giving away important information that I will need for the future.

After importing my new contacts to my master networking list, I then look to my social networks to see if anyone participates and include them in my virtual networks.  This will allow me to keep in touch with networking contacts that I have met but will not see for some time.

Networking is about building relationships so it is important that you do something with your cards other than store in a drawer.  Regardless of what method or system that you have, you should attend to the cards once a week and make the necessary follow-up.  What methods do you employ for your business cards?

All the best,

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Welcome 2010

Thursday, December 31st, 2009

My Office Assistant has a new look and lots of great things happening.  Check back often as we add audio and video posts that will include interviews and tips for the small business owner and entrepreneurs everywhere.  In the meantime take a listen to our first audio post.

Welcome 2010

Hoping that each of you has a successful and prosperous 2010!

All the best,

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