Contracts:
A signed contract is required prior to the establishing of a business relationship. The contract outlines all the details so there is no confusion of what is expected by both parties.
Illegible or Poor Quality Source Materials
Illegible and poor quality source materials are subject to an additional fee based on quality of materials.
Errors and Omissions
Final proof reading is the responsibility of the client upon acceptance of the work delivered. All errors reported within 24 hours will be corrected at no additional charges.
Estimate vs. Actual Costs
All quoted estimates are provided to the best of my ability after review of your project. Final invoices are based on actual project requirements and may change if the scope of the project changes. Difference in excess of 20% will be discussed with the client prior to project completion.
Office Services
Invoices for My Office Assistant Services will be sent with completed work and payment terms are strictly Net 10 from date of invoice. For regular hourly and retainer clients, invoices will be sent the 1st of the month and are net 10 from date of invoice.
Per Project Billing
All projects will be quoted for completions. An up-front deposit will be required before work commences and amounts will depend on the scope of the project.
Other Terms:
All fees for services performed are billed in real time, by the minute with a 15 minute minimum. Detailed time records
are available upon request.
- There is a fee for returned checks in the amount of $30.00.
- There is a fee imposed for late payment. This fee is 5% ($2 minimum) of the outstanding balance.
- Outstanding invoices will result in loss of service until your account is settled in full.
