I recently was having lunch with a colleague where besides catching up and having some non-business communication we use the time to strategize on our businesses. One thing we talked about was invoicing and a tip that she had received. (Thanks Daniella for sharing with me the number on tip.) So a put together a little list of invoicing tips that will help you get paid and make it a little less cumbersome for you non-bookkeeping types.
- Set up a bookkeeping email. This can be billing@, accounting@ or even Stephanie@. This allows you to separate the business services from the financial functions. Makes a lot of sense now doesn’t it. Actually I have a few clients that I do administrative work for but will fill in when there is a billing or accounting issue. This way the correspondence is not coming from you the business owner but from you the accounting department.
- Make sure it is accurate. While you are checking for spelling errors also check for computation errors too. Nothing is worse than being underpaid because you added fees incorrectly. Most billing programs will automatically calculate the amounts for you so you might want to check them out.
- Itemize the invoice. Let your clients know what you are billing for, especially if you are billing per project or hourly. Make sure that fees match your contract. I actually have a contract template set up so the only thing I need to change is the dollar amount (project or hourly) and the scope of the services. This will also allow your clients to properly expense out projects in which you have done the work.
- Indicate how you want paid. Make it easy for your client to get you the payment. If you accept business checks be sure to indicate who the check is made payable too and where to send it. For example I am a dba and prefer my payments addressed to My Office Assistant not Lee Drozak. If you accept online payments from PayPal, Google or another gateway be sure to include the link so that payment is just a click away. Also be specific with your terms and when payment is due.
- Have a tracking system. Each invoice should be numbered, dated and if possible include the date due. When a payment is received promptly mark as paid so that you know who needs to receive a follow-up or late notice. Also, your accountant will appreciate that you have details on the invoices in the event that he/she needs to research your sales further.
Doing the work is half the battle, getting paid for it is the other. If you are not receiving what is due then essentially you are not making money.
Here are a few of the many invoicing programs available. These are the applications that we recommend and have used for ourselves and clients.
PayPal Invoicing – Invoicing for free is included with PayPal. What I do like about this is it allows for credit card or bank payments and your clients do not need to have a Paypal account. PayPal did just make improvements to their billing program and it has a new look and better ease of use. The invoice looks more like an invoice and less like an email message.
Freshbooks – There is a free version (3 clients or less) and 2 paid plans. Freshbooks allows for online payments from PayPa, Authorize.net and a few other services. What I do like about this program is you can give the client access to their invoices and payment history so that they can review their payment realtionship with you.
Billingboss – Free application that will allow you to create, send and track your invoices. There is an add-ons if you accept payments through a merchant account that will cost you $5/month. They do allow for payments made through PayPal or Sage Payments for free.
All the best,
Lee
Image: worradmu / FreeDigitalPhotos.net
About Lee Drozak
I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.
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