Archive for Business

Young Entrepreneurs Need Your Help To

Women at work on bomber, Douglas Aircraft Comp...
Image by The Library of Congress via Flickr

Recently I gave a presentation, Web Ready 101, two a group of women that are exploring entrepreneurship.  Thank you to Alice Williams and the YWCA Enterprising Women in Pittsburgh for allowing me to spend some time with you.

It was great to see all the ideas being bounced around the room as these budding entrepreneurs research, plan, and begin executing their new business ventures.  One of the attendees asked the questions, “Why I was willing to share so much information with the group?”.  My answer was simply because I wanted to give back and help those who’ve been where I have come from.

It was wonderful to see that I was able to help the group bring all the information together and share in their AHA moment.  Giving presentations like these also allows me to regenerate myself as a business owner.  I see what the needs of start-up entrepreneur are, as this is part of my business services, and how I can help them.  It also reinvigorates me as I keep moving forward and allowing my business to progress.  So I have come back renewed and ready to face the world again.

As we’re in the home stretch as of 2010, it is a good time to reflect on where we have been and where we’re going.  Now is the time that we start planning for our 2011 growth.  I am planning to continue helping my clients move their businesses to the next level by offering support and expertise.  I am also getting back on the horse of writing my newsletter, keeping my blog up to date and working on marketing for My Office Assistant.

What is it that you have planned for 2011?

All the best,

Lee

About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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Effective Delegation Begins With Communication

How to Communicate Your Ideas

Image by kevindooley via Flickr

Being a virtual professional I rely on good communication for great partnerships  There are many ways to communicate and it differs with each client relationship.  I have some clients who only communicate via email.  Some will make a phone call in emergency situations or to explain a complicated project.  While others prefer Skype so they can actually see me while having our strategy sessions.  Whatever your method of communication, if you do not set some defines rules and procedures your message will be lost in translation.  By not have a solid communication strategy you will loss the effectiveness of delegating your tasks and in the end may even cost you money.

Here are some simple tips for easy and effective communication with your team.

EMail:

  • Use a descriptive subject line that includes deadlines if they apply.  Jones Report Format, Version 1 – Due 09/30
  • Respond when getting replies.  Got it, thanks.  The attachment looks great at first glance.
  • Forward what is relevant to the project.
  • Give a detailed description in the message.  Please see the message below.  This is an upcoming workshop that I will be presenting at on team building.  Note that there are action items which we need to discuss.  Can we talk on Monday?

Phone:

  • Schedule a block of time, and “arrive” on time.
  • Spend a few “hello” minutes, then get down to business.
  • Have an agenda and stick to the points of topics.
  • Follow-up with an action list or recap of important points.

Skype:

  • Be sure your audio (mic) are in working order before beginning the connection.
  • Do not multi-task during the conversation unless it is to reference the topic at hand.
  • Be in an environment where you will be uninterrupted.

While these tips seem common sense, they are sometimes forgotten.  Time is money, so when you communicate in a clear and concise manner, your team member will not make mistakes because they did not get the gist of your message.  What other tips do you practice for effective delegation?

All the best,

__

My Office Assistant is a full service Virtual Assistant firm.  Our virtual professional services include: office and project management, client appreciation, web and blog development and internet marketing.  Time is the new money, contact us today to see how we can help you save on both.  Visit www.myofficeassist.org to learn more.

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About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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Book Review – “Cat got your Thumb? Communicating across distance, cultures, generations and even species.”

I recently met Jay Speyerer author of “Cat got your Thumb? Communicating across distance, cultures, generations and even species” at a networking event I attended.

I knew Jay from Facebook as we connected through mutual friends and I look forward to his everyday whimsical tidbits of information.  So when I received a copy of his book I was anxious to read it but wondered how does a “Cat got your Thumb”
relate to communication.  I am an animal lover too but cats and communications, come on Jay.

The first thing I noticed was the table of contents. Not set up in the traditional manner, Jay listed his chapters in categories so that this becomes an easy to use reference book. For example the chapter title Cat Got Your Thumb? is listed under both Writing and Speaking.  Now when I want to review tips for improving both I simply go to that category to find everything I need.  No more trying to remember, what was that chapter called.

The second was his whimsical approach to getting his message across.  By relating his stories of animals, nature and everyday life activities he was able to take his vast experience and knowledge and make it a joy to read.  The varied use of the authors observations put a visual spin on the practical tips he conveys throughout the book.  This book is packed a lot of solid and useful information.  I also noticed that this is information that I had learned somewhere. And now I know exactly how it should be applied and easy to remember tips for doing so.

This is a must read for those in the business world.  Jay offer great advice about making the most of opportunities and how to easily apply as you improve your communication skills.   Often times I will pass on an information book to others in my circle but I think I will be keeping “Cat got your Thumb”.

Read an excerpt from “Cat got your Thumb?”  Or to get your own copy, visit the Legacy Road Store.

All the best,

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About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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Virtual Events: Tips for Presenting, Moderating & Attending

My Office Assistant virtual events

I was fortunate to be interviewed to discuss my knowledge on Virtual Events.  Thanks to Darlene Victoria of  True Harmony Media for again having me on A Virtual Perception.  We tackled all subjects from what is a virtual event to best practices for presenters, moderators and attendees.  If you missed it, catch it here.

In the meantime, here are five great tips for delivering your presentation.

  1. Have a defined purpose. Why are you presenting and what is the goal you want to achieve?  Are you trying to persuade, inform or entertain your audience?
  2. Have a storyboard or mapped process. You are telling a story so set it up as such.  I always begin with point A “What challenge do I face?”, point B “Where do I want to be?” and the all important call to action “How do I get from Point A to B?”.
  3. Spice it up.  Add some drama using anecdotes, stories and the all important captivating visuals.
  4. Practice, Practice and then Rehearse.  The more you review and rehearse the more natural it will be to you.  Do not turn off your audience by reading your notes, or worse yet, being ill prepared.
  5. Deliver with Style. Deliver as you were in front of a room of 100.  It is possible that you are, they are just not visible to you.  Present as if your office were filled to the gills with folks and they can see every movement and expression that you make.

When presenting your own event, visualize it as you would a packed house speaking engagement.  Even though we cannot see you, we can hear you as if we could.  Next up, the role of the moderator.

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About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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Not a QuickBooks user?

I have a few clients who are in need of bookkeeping support but just do not want to use QuickBooks.  Now I am a QuickBooks user, have been for years, and there is a lot I like about it.  But I understand there are those who do not like the program or just do not want to take the time to learn it.  So off I went in search of alternatives.  One great one I came up with was Outright, a free online bookkeeping program that is simple and straight forward.

According to their site, Outright is explained:  “Outright records your income and expenses automatically, categorizes the transactions to maximize deductions, and prepares your estimated and end of year taxes, so you can get back to the work you love.” After reviewing the site, I decided to put it to the test so I could recommend it to those in need.  Here is my findings:

LIKES:

First is the sync function.  Outright will import your Paypal and Merchant accounts, along with a few banks and Freshbooks, into your account.  And better yet, it’s smart feature will determine categories for those vendors that you use again and again.

Then there are the categories.  Each category is matched to a line on your end of year Schedule C tax form.  Now if you like to more specific, you can add your own categories and there is a “Not Sure” that you can choose to let your accountant determine these expenses.

Track 1099 for contractors and freelances.  At the end of the year, send out your 1099′s with ease as this category keeps track of your contractors.  There is an area to record W-9 details for those that you will need to issue for at year end.  There is also a section that briefly explains what a 1099 is and why as a business owner you may need to issue one.

Know your net profit.  At the top of your dashboard is an area where Outright calculates what you profit for the year is.  Know what you are doing right or wrong financially at the drop of a hat.  However keep in mind, your records need to be up-to-date to be accurate, and it is great to see when all your hard work is paying off.  This area can also give you an estimated tax payment due.  When you pay your quarterly taxes, you will know how much you will need to send.  Never overpay or underpay again.

Share your account.  You can easily share your account with your accountant or bookkeeper and still be able to make up-to-the-minute changes in your account without it affecting your records.  I do like that the shared access allows you to keep control but still employ help to keep your financial records in order.

DISLIKES:

No built-in billing.  There is an income section and Outright does sync with Freshbooks, however there is no invoicing program.  I went to BillingBoss to try that service as well but I wish it would be integrated to make it one complete package.

Cash business is assumed.  Most small businesses do operate on a cash-basis so this is not a big dislike.  However, being a QuickBook user, I got used to my Accounts Receivable account and miss being able to take a look at what is still outstanding and I need to collect on.  Now I know that this is what the billing program is for but again, I like it in one neat tidy package.

So bottom line here, if you are looking for a free easy to use program to keep track of your profits, Outright may be for you.  Also, if you are looking for a bookkeeping program to share with your virtual bookkeeper that you have instant access to, then Outright is for you.  If you are a big user of PayPal, Etsie, Ebay or Freshbooks, then this program is certainly designed for you.  However, remember your records are only as accurate as what is imported into them.

Next up, BillingBoss.  Is this the missing piece.

All the best,

Lee Drozak ~ My Office Assistant

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About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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Hey I Need a Vacation

A True vacation spirit
Image by Kenzoka [Insearch for a new cam] via Flickr

Being a small business owner, it is tough to completely break away. Even though I do vacation, I really do not stop working. Part of my luggage includes the laptop, the air card, the portable scanner, headphone and mic and some other little goodies. Can you hear my husband’s sigh? Does this sound familiar?
Just recently I was attending an event and this very subject came up. Most of us had not had a non-working vacation in years. Some attended conferences and took the family, instant vacation. Some where like myself bringing the whole office with them. And other just simply did not take the time to break away.

One of the women at the table very boldly stated, “Everyone needs a vacation whether it be 3 days or 3 weeks. You need time to recharge, rejuvenate and recharge. This will make you more productive. Disconnect and be aware of your surroundings.”

Wait did she just say disconnect. Was I hearing her correctly? Now I do disconnect at least one day a week, usually on the weekend. Well not really disconnect as I do at least check emails and my Google Reader. So this weekend I am actually going to go away, sans computer and cell phone (not that this is a biggy since I am forever forgetting it).

Could you do the same? Will I survive? Stay tuned.

All the best,

Lee Drozak, Owner My Office Assistant


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About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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