Archive for Google Voice

Five things I Like About Google Voice

Google Voice dashboardIf you are not familiar with Google Voice here is the gist of what it is.  Google Voice gives you one number for all your phones — a phone number that is tied to you, not to a device or a location. Use Google Voice to simplify the way you use phones, make using voicemail as easy as email, customize your callers’ experience, and more.

Google Voice has many features however I picked my top five cool features to share.

  1. FREE – who does not like free.  For the past few years that I have been on Google Voice it has been free to use.  You can now call any phone in the US and Canada for free.  When they first introduced Voice you needed and invitation however, anyone can now sign up.
  2. Record you phone calls – be sure that it is legal though.  This feature comes in handy for meeting calls, interviews or even strategy planning sessions.  Each call is recorded and turned into an MP3 file to that it can be easily shared to others on the call or your website.
  3. Place your calls using your voice number.  In your Google Voice dashboard you select Call which will then give you the option to input the number you are calling and the phone to call with.  Now when you number is broadcast over caller ID it will be your Voice number.  You can also add apps for Android and iPhones.
  4. Many options when responding to the voicemail.  You get a text transcription of the voicemail along with the recording.  From the dashboard with each call you are given the option to Call, Text, Add a note, Block, Forward in an email or Download.
  5. Customized greetings and group settings.  You can create any group that you like and edit the setting such as which phone should ring or select a special greeting. It essentially acts as a personal secretary.

My favorite part, well aside from it being free, is that I can have my office number with me where ever I go and if I am unavailable I can forward to my backup team members so that my office phone is never unmanned.

If you are looking for help with manning your phones, Google Voice is an excellent choice that gives you the flexibility to set up a phone and move the calls to your team members or outsourced help.

Signing off short and sweet,
Lee

About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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What free resources do you regulary use in your business?

Don’t you just love open source software and applications?  I do and I use some awesome programs daily at My Office Assistant.  Here are my top five.  Let’s see what you can add to my list.

  1. WordPress.org - I use wordpress.org to power my web site and blog.  The best part for me is that I can update my content and look anytime from anywhere.  This is my third overall change to my website as I went from traditional html/css to a WordPress themed site.  Now I can easily make the changes I need and if I tire of the look of my site I simply only need to change the theme and apply to the pages.
  2. Fences (by Stardock) – This nifty desktop program has been a staple of mine for a while now.  I have written about it before and will continue to do so.  I like to keep all things organized, neat and tidy including my desktop.  Fences allows you to group shortcuts and icons in areas on your desktop.  I have fences form programs, clients and documents.  Better yet with a simple click of the mouse you can hide you icons for tasks such as screen sharing.
  3. Google Voice – I started using Google Voice because I live in a remote area and well we just don’t have telephone voicemail capabilities on your land line.  So for my business line, if I were on a call my client would get a busy signal.  Enter Google Voice which allows me  the capability to set up a voice mail system as well as fowarding my calls.  If I am on the road, I simply need to check an option and my phone now goes to me cell instead of my land.  All while keeping my original voice mail system in tact.  I also get email notices when a new message is received.  The only con to this is the voice to text recognition program needs some work as I cannot often rely on what the text version reads.
  4. DimDim – Online meeting and webinar program that I use regularly for group meetings.  While I am currently using the free version, as I progress with my webinar offerings I will move to the Pro version.  However if you are looking for a great free resource to conduct collaborative meetings this is the choice I made.  You have the capability to screen share, upload presentations, white board and website viewing.  Best of all, you can change presenters so that anyone in on the meeting can express their thoughts and share their information.
  5. Wisemapping – I find that mind mapping (or visual brainstorming) is helpful to me as I think through a process or project.  Wisemapping is a wonderful open source program that have all the capabilities I need and more.  Best yet, you can print and share you mind map for others to see and work with you as you progress through your thought process.

So you see I am all about bootstrapping and taking advantage of all the great resources available to small business owners.  Sifting through them to find the great versus the okay are another issue.  I find that by giving you my top five, you may also find a program to help your business.  Feel free to add your own as well.

All the best,

About Lee Drozak

I help entrepreneurs organize their processes, implement their strategies and run their back office through planning and action. Building your online home using WordPress, social media, email marketing and eCommerce strategies. Contact me today to schedule your complimentary strategy session.

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